Privacy Policy

Last updated: January 17, 2025

Privacy at a Glance

  • • We only collect data necessary to provide our contract management services
  • • Your contract data is encrypted and stored securely
  • • We never sell your personal or business data to third parties
  • • You have full control over your data and can delete it anytime
  • • We comply with GDPR, CCPA, and other privacy regulations

1. Information We Collect

Account Information

When you create an account, we collect basic information such as your name, email address, company name, and password. This information is necessary to provide you with access to our services.

Contract and Document Data

We process and store the contracts and documents you upload to our platform. This includes:

  • Contract text and metadata extracted by our AI systems
  • Financial data, dates, and terms identified in your contracts
  • Revenue recognition schedules and calculations
  • Integration data when you connect with CRM or accounting systems

Usage and Technical Data

We automatically collect certain technical information to improve our services:

  • IP address, browser type, and device information
  • How you use our platform (pages visited, features used)
  • Error logs and performance data
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Provide our services: Process contracts, extract data, generate revenue schedules
  • Improve our platform: Enhance AI accuracy and develop new features
  • Support you: Respond to questions and provide technical assistance
  • Security: Protect against fraud, abuse, and security threats
  • Legal compliance: Meet our legal obligations and enforce our terms
  • Communications: Send service updates and important notifications

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in these limited circumstances:

Service Providers

We work with trusted third-party providers who help us operate our platform:

  • Cloud infrastructure providers (AWS, Google Cloud)
  • AI and machine learning services (OpenAI)
  • Payment processors
  • Customer support tools

Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights and safety.

Business Transfers

If we're acquired or merge with another company, your information may be transferred as part of that transaction.

4. Data Security

We implement industry-standard security measures to protect your data:

  • Encryption: All data is encrypted in transit and at rest using AES-256
  • Access controls: Strict authentication and authorization protocols
  • Regular audits: Security assessments and penetration testing
  • Secure infrastructure: SOC 2 compliant cloud providers
  • Data backup: Regular backups with secure storage

5. Your Rights and Choices

You have important rights regarding your personal information:

Access and Portability

You can access, download, and export your data from your account dashboard.

Correction and Updates

You can update your account information and correct any inaccuracies.

Deletion

You can delete your account and all associated data. Note that we may retain some information for legal compliance.

Communication Preferences

You can opt out of marketing communications while still receiving service-related messages.

6. International Data Transfers

Our services are hosted in the United States. If you're accessing our platform from outside the US, your information will be transferred to and processed in the United States. We ensure appropriate safeguards are in place for international transfers.

7. Data Retention

We retain your data only as long as necessary to provide our services and meet legal obligations. When you delete your account, we delete your data within 30 days, except where we're required to retain it for legal, regulatory, or security purposes.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

9. Changes to This Policy

We may update this privacy policy from time to time. We'll notify you of significant changes by email or through our platform. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this privacy policy or how we handle your data, please contact us:

Email: privacy@contractsync.ai

Address: ContractSync AI Privacy Office

We'll respond to privacy-related inquiries within 30 days.